New Options for Commons Following Student Feedback

February 22, 2019

After taking feedback from students, new dining options have been added to Commons. New stations and vegetarian options are highlights of the changes, implemented over the course of several semesters. Raquel Cabrera (‘21) is the head of the Student Government Dining Concerns Committee. She explained, “[The committee] is essentially the eyes and ears around campus for Aramark. We observe the Commons, EC, Pete’s and C-Store for food quality/presentation, employee relations, interactions between employees and students and pretty much anything to do with dining.”

 

 COURTESY OF DREW UNIVERSITY

 

The committee meets every two weeks with Odir Pacheco, the Director of Dining Services, to go over any concerns, compliments or observations that were found or observed by a committee member or another student. “The goal of Dining Concerns Committee is to ensure that students receive nutritious and well cooked meals provided to them by professional and positive Aramark employees. [It] ensures that students’ input is being heard and taken into consideration” said Cabrera.

 

“[F]or dietary restrictions, we meet with the students in person to accommodate any food or dietary restrictions they may have,” Pacheco said. “In fact, we have select students with allergies who we make entrees for daily, which suits their dietary needs.”

 

“Based on the feedback from student government, the chefs made significant changes to the menu,” said Pacheco. Some of these changes include the vegan smoothies in the morning as well as the vegetarian sausage patties. The Mongolian Grill station has also expanded to include more options, as in the past in only offered stir-fry and tacos on Tuesdays. The Halal station in Commons has been around for the past two years, and recently the gluten free options have expanded to be included at two different stations, the gluten free pasta station and a new station between the home zone and Halal station.

 

Pacheco explained that Aramark also has its own consumer feedback program, VOC, where students are able to submit their feedback concerning dining. The link, YourDiningVoice.com, on the dining feedback cards that are at the swipe in stations and are sometimes handed out to students. He also stated, “I am open for suggestions to improve Treeline’s dining program. Anyone can always find me around campus or email me to schedule an appointment to discuss dining.”                                   

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